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Privacy Policy

Last updated: August 2026

1. Overview & Information We Collect

At IBO Player IPTV ("we", "our", or "us"), accessible via iboplayeriptv.com, customer privacy is of paramount importance. This Privacy Policy outlines the types of personal data we collect, why we collect it, and how we safeguard your personal information.

When placing an order or requesting a 24-hour test, we collect only necessary details to fulfill your subscription:

  • Contact Details: Your full name, email address, and WhatsApp contact number.
  • Device Activation Information: Device model and IBO Player device identifiers (such as Device MAC address or device key) provided voluntarily for playlist loading.
  • Technical Access Logs: Standard server logs including IP address, browser type, and timestamps used solely for security and fraud prevention.

2. Payment Information Security

We do not store or process sensitive credit card or banking numbers on our servers. All financial transactions are processed securely through certified, PCI-DSS compliant payment gateways.

3. How We Use Your Data

Your personal information is used exclusively for:

  • Activating and maintaining your IPTV subscription.
  • Delivering playlist credentials, setup guides, and renewal notices.
  • Providing real-time technical customer support via WhatsApp and Email.
  • Preventing abuse and ensuring compliance with licensing policies.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties or marketing brokers. Data is shared strictly with essential service providers (e.g. email delivery relays or payment processors) necessary for operating the service.

5. Data Retention & User Rights (GDPR)

We retain customer subscription records only as long as necessary to service your account. In accordance with applicable data protection regulations (including GDPR), you have the right to request access to, correction of, or deletion of your personal data by contacting our Data Protection Officer at contactus.iboplayer@gmail.com.

6. Contact Us

For any inquiries regarding this Privacy Policy, please contact:

IBO Player IPTV Support
Email: contactus.iboplayer@gmail.com
WhatsApp: +44 7450 596 980